Hostage Transfer

So the date of my transition from job to job is July 13th. Technically that will be my last day here at the call center, however I will be on vacation teh week prior. My boss referred to this yesterday as the "hostage transfer". So, I figured it was a good title. There are many things I want to reflect on and talk about now that I am leaving my job. But today is simply a list or two....note these lists are constantly being added to.

Top things callers do that drive me crazy:
1. Going to the bathroom on the phone with a professional
2. Calling and asking for a phone number but not being prepared to write the number down.
3. Dialing the number into your ear instead of writing it down.
4. Callers yelling at me when I give them an answer they don't want to hear or telling me its my fault that there are no resources.
5. Callers expect me to perform miracles
6. Callers having conversations with other individuals while talking to me.
7. Professionals calling to make referrals when they DON'T have all the information (they know what they need).
8. Professionals who call because they are too lazy to do their own job.
9. Callers always assume that I was the person talking with them last time they called.
10. Callers eating or chewing gum while on the phone.

Top things I will miss about my office:
1. My office is bipolar...for instance it is June and 90 degrees outside and I am wrapped in a blanket
2. My coworkers speak Spanglish
3. stress balls are often used as weapons or ways of making a point.
4. "intercom" means yelling across the call center
5. "scented" coffee means it is flavored.
6. Everyone has a phrase they say: That's a Wrap, I'm gonna blow this popsickle stand, O M G, Ridonkulous...
7. Everyone has a nickname: LT/fish, Mervaration, Chip, CC, Hamster, Radar....
8. There is a concept of a "filter" in our office...its off on weekends...sometimes it comes off other times of the week.
9. The Chinese place we order from doesn't need to ask us our address...they just know its us.
10. RCMCT answering the phone "Tony's Pizza".
11. My supervisor walks around with her headset in one ear and her bluetooth in the other...we never know who she is talking to.